The call itself. Thirty minutes, video, candid. You describe what is stalled and what you have tried. I listen.
What I do on the call. I listen for the underlying pattern, not the presenting issue. By the end of the call, I will tell you whether this is work I can help with, or whether you need different work than what I do.
Some engagements I refuse. Wrong fit. Wrong timing. Work that should not proceed. I will be direct.